All sales are final in most situations. This is outlined in the Terms of Use & Sale you agreed to when purchasing your ticket.

If a festival is canceled or postponed, we will attempt to contact you with refund or exchange instructions. For exact details, check the festival’s official website, social media, and your email for the most up-to-date information. Refund limitations may apply if the event is moved or rescheduled, as determined by the Event Organizer.

If a canceled festival’s organizer states that refunds will process automatically, no action is required. Review your cancellation/refund notifications for any additional instructions.

How do I cancel or get a refund on my order?

My order was refunded but my credit/debit account is closed.