Orders can be canceled for several reasons, including:
- Payment issues: The payment did not go through or failed verification.
- Billing information discrepancies: The billing details did not match the payment method.
- Fraud prevention: The order was flagged for potential fraudulent activity.
If your order was canceled, you should have received an automatic refund confirmation email.
If you did not receive a refund confirmation or need further clarification, submit this with your order number and email address.