If for any reason your initial attempt is declined, you will be notified via email with further instructions. If you have new account information, such as a new billing address or new card, please log-in to your account to update.

In order to resubmit declined payments, please log in to your account, view Order History, select the order, and then click Manage Payment Plan. You will see the declined payment and a retry button near the decline. Click on the retry button to retry the payment. You will be emailed a receipt when the payment is successful.

I’ve decided that I want to pay off my balance in full, how do I do that?