What is event ticket protection?
Allianz Ticket Protection is a way for you to protect your event ticket purchase—giving you greater peace of mind. It can reimburse up to 100% of your ticket costs if you can’t attend your event due to a covered illness, injury, traffic accident, and more.

How can I purchase event ticket protection?
Allianz Ticket Protection at checkout when finalizing your ticket purchase—it’s the easiest way to prepare for the unexpected and keep your ticket budget safe.

What if I can’t use my tickets?
If you purchased Allianz Ticket Protection, please visit Allianz Partners online to manage your policy or file a claim.

Please note:

• Allianz Ticket Protection must be purchased during the initial purchase. You cannot add Allianz to an existing order. No exceptions. 
• If you’re not satisfied, you have 15 days to cancel your plan and receive a full refund of the plan price. Plans are generally non-refundable after that period, or if your event has started, you have filed a claim, or the policy has ended. Cancellation rules may vary by plan and state; see your plan details.
• Allianz Ticket Protection is not offered for all events or festivals. If Allianz Ticket Protection is available for your event, you will be given the option to add it to your order during checkout. 
• Allianz Ticket Protection does not guarantee a refund. You must file a claim and you will be notified if your reimbursement claim is approved once the review is complete.
• Please do not contact Front Gate Tickets Customer Service for information on an existing reimbursement claim. Your assigned Allianz Ticket Protection Representative will assist you with any inquiries.
• Contact Number for support is: (866) 456-3102