Top FAQ this week

Live Nation Lawn Pass Dec 03, 2018 11:25AM CST

Thank you for your interest in the 2019 Live Nation Lawn Pass! For pass or purchase information, please review... read more

I need to update my shipping address. (Lollapalooza) May 23, 2018 04:52PM CDT

You may have moved recently or would like your order shipped to a different address. You can now update your s... read more

I haven't received my tickets in the mail yet. Nov 17, 2017 05:06PM CST

Most tickets (not all) ship from our offices within 48 hours after purchase. All USPS mail orders will arrive ... read more

It says my billing address did not match and my order was declined, but I am still being charged. Nov 17, 2017 05:06PM CST

When your transaction gets declined due to an address mismatch, your bank pre-authorizes the charge. This crea... read more

I need to retry a failed payment. (EDC Las Vegas) May 23, 2018 04:52PM CDT

The failed payment, it happens, but you do get the convenience of retrying a failed payment within your purcha... read more