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Top FAQ this week

I need to update my shipping address. (Lollapalooza) May 23, 2018 04:52PM CDT

You may have moved recently or would like your order shipped to a different address. You can now update your s... read more

I haven't received my tickets in the mail yet. Nov 17, 2017 05:06PM CST

Most tickets (not all) ship from our offices within 48 hours after purchase. All USPS mail orders will arrive ... read more

It says my billing address did not match and my order was declined, but I am still being charged. Nov 17, 2017 05:06PM CST

When your transaction gets declined due to an address mismatch, your bank pre-authorizes the charge. This crea... read more

Electric Forest 2018 Dec 05, 2017 02:33PM CST

First Weekend: June 21 - 24, 2018 | Rothbury, Michigan | Second Weekend: June 28 - July 1, 2018 Get your ... read more

Welcome to Rockville 2018 Nov 17, 2017 05:16PM CST

April 27, 28, & 29 | https://welcometorockvillefestival.com | Metropolitan Park Get your tickets! Loc... read more

RBC Bluesfest Pass Registration Apr 24, 2018 05:00PM CDT

MOST FREQUENTLY ASKED QUESTIONS: When should I put on my wristband? A: We recommend waiting to put on your wr... read more

Carolina Rebellion Wristband Registration Feb 22, 2018 04:59PM CST

MOST FREQUENTLY ASKED QUESTIONS: When should I put on my wristband? A: We recommend waiting to put on your wr... read more

Northern Invasion Wristband Registration Feb 22, 2018 05:09PM CST

MOST FREQUENTLY ASKED QUESTIONS: When should I put on my wristband? A: We recommend waiting to put on your wr... read more

Rock on the Range Wristband Registration Feb 22, 2018 05:10PM CST

MOST FREQUENTLY ASKED QUESTIONS: When should I put on my wristband? A: We recommend waiting to put on your wr... read more

I need to retry a failed payment. (EDC Las Vegas) May 23, 2018 04:52PM CDT

The failed payment, it happens, but you do get the convenience of retrying a failed payment within your purcha... read more