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Top FAQ this week

Lollapalooza Jul 18, 2017 11:03AM CDT

August 3 - August 6, 2017 | Grant Park, Chicago Shipping? Wristbands will ship 2-4 weeks prior ... read more

Austin City Limits Music Festival Nov 15, 2016 03:35PM CST

OCT 6-8 + OCT 13-15 On Sale OCT 18TH at 10AM CST. Tickets! Grab your tickets to Austin City Limits Music Fe... read more

It says my billing address did not match and my order was declined, but I am still being charged. Feb 19, 2016 01:09PM CST

When your transaction gets declined due to an address mismatch, your bank pre-authorizes the charge. This crea... read more

I haven't received my tickets in the mail yet. Oct 14, 2016 10:17AM CDT

Most tickets (not all) ship from our offices within 48 hours after purchase. All USPS mail orders will arrive ... read more