Rock on the Range Wristband Registration
MOST FREQUENTLY ASKED QUESTIONS:
When should I put on my wristband?
A: We recommend waiting to put on your wristband until you are getting ready to attend the festival. Wristbands cannot be taken off, but only cut-off after you are ready to leave the event for the last time.
I put on my wristband too early OR I've damaged my wristband. What can I do?
A: Please make sure you register your wristband under your information. If you need to remove the wristband for health concerns, please cut the wristband cleanly off, then go to the box office with your photo ID and damaged wristband for assistance (replacement fees may apply).
I cannot attend one of the days, can I share my wristband?
A: No. Wristbands are non transferable and cannot be shared.
Where is my wristband ID located OR what do I enter to activate?
A: Your wristband ID is printed on the back of your wristband chip. It is also the ID you need to enter to register your wristband. Please see below for an example:
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- Have a question? Email Us
Call Us: 888.512.SHOWOur friendly support team is available:
Monday - Sunday, 9 a.m. to 9 p.m. CST, for email assistance, and Monday - Saturday, 9 a.m. to 9 p.m. CST and Sunday 9 a.m. to 6 p.m. CST, for phone assistance.
P.O. Box 18058
Austin, Texas 78760
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