Why are there service fees?
In most situations, a service fee is always added to the price of the ticket. We make every effort to keep this service charge as low as possible. This fee covers the overhead charges involved in box office operations not limited to ticketing software fees, credit card fees, labor, ticket stock, phone fees and more. Sometimes the service fees charged are directed to us by the promoter, and sometimes includes fees all ticketing outlets are forced to charge for a show, such as venue facility fees, parking fees, etc. Thank you for supporting our independent business and understanding that this small fee helps to keep us in business.
Did you find this article helpful?
- Have a question? Email Us
Call Us: 888.512.SHOWOur friendly support team is available:
Monday - Sunday, 9 a.m. to 9 p.m. CST, for email assistance, and Monday - Saturday, 9 a.m. to 9 p.m. CST and Sunday 9 a.m. to 6 p.m. CST, for phone assistance.
P.O. Box 18058
Austin, Texas 78760
Front Gate Tickets Home